1. Agreement to Terms
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and TrioVault Technologies Ltd. (“Company,” “we,” “us,” or “our”), concerning your access to and use of the www.triovaulttech.co.ke website.
By accessing the Site, you confirm that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, then you are expressly prohibited from using the Site and must discontinue use immediately.
2. Access and Use
Minors (under 18): Minors must obtain permission from a parent or guardian. By accessing the site, you warrant that your parent or guardian has read and agreed to these Terms.
Children (under 13): We do not knowingly collect personal data from children under 13 without verifiable parental consent, in compliance with COPPA and the Data Protection Act of Kenya.
3. Data Protection (Kenya DPA & GDPR)
We take your privacy seriously. Our data processing activities are governed by the Data Protection Act of Kenya (2019) and, where applicable, the General Data Protection Regulation (GDPR).
a.) Your Rights as a Data Subject
Whether you are in Kenya or the EU, you have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request that we delete your personal data ("Right to be Forgotten").
Object/Restrict: Object to the processing of your data for marketing or other specific purposes.
Data Portability: Request transfer of your data to another service provider.
Right to Complain: If you believe your rights have been violated, you may lodge a complaint with the Office of the Data Protection Commissioner (ODPC).
b.) Lawful Basis for Processing
Consent: When you subscribe to newsletters or our initiatives.
Contract: To deliver services you have purchased (e.g., VAPT services).
Legal Obligation: To comply with Kenyan tax or security laws.
c.) International Transfers & Retention
Transfers: As detailed in our Privacy Policy, your data may be transferred to secure cloud servers outside Kenya. We ensure appropriate safeguards are in place.
Retention: We retain data only for as long as necessary for legal compliance (typically 7 years).
Withdrawal: You may withdraw consent for data processing at any time by contacting us.
For full details, please read our Privacy Policy.
4. Prohibited Activities
You agree not to engage in the following activities:
Systematically retrieving data to create a database without written permission.
Attempting to bypass security features or reverse-engineer our software.
Harassing, abusing, or harming another person using our services.
Using the website for any illegal or unauthorized purpose under Kenyan or International law.
5. Intellectual Property & DMCA
We respect intellectual property rights and expect our users to do the same.
Ownership (What we own): This means that all content, source code, logos, educational materials, and game assets (including CyberCubs and FunCyber characters) are the exclusive property of TrioVault Technologies LTD. and are protected by copyright laws. You are granted a limited license to use them for personal learning, but you cannot copy, resell, or redistribute them without our permission.
DMCA / Claims: If you believe your work has been used on our site in a way that constitutes copyright infringement, you may submit a claim. Please notify our legal team in writing at
legal@triovaulttech.co.ke including details of the alleged infringement.
6. User Content & Reviews
Any content (reviews, comments, feedback) you submit to the website is non-confidential and becomes our property. We reserve the right to remove any content that is offensive, illegal, or violates these Terms.
7. Third-Party Links
We are not responsible for the content or privacy practices of third-party websites linked from our platform. You access them at your own risk.
8. Termination
We reserve the right to suspend or terminate your account or access to the website at our sole discretion, without notice, for conduct that violates this Agreement.
9. "AS-IS" Disclaimer & Liability
The website is provided "as is" without warranties of any kind. To the maximum extent permitted by law, TrioVault Technologies LTD. shall not be liable for any direct, indirect, or consequential damages arising from your use of the site.
10. Indemnification
You agree to indemnify and hold TrioVault Technologies harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
11. Governing Law & Dispute Resolution
Jurisdiction: This Agreement is governed by the laws of the Republic of Kenya.
Dispute Resolution: Any disputes shall be first resolved through amicable negotiation. If unresolved, they shall be submitted to arbitration in Kenya or the courts of competent jurisdiction in Nairobi.
GDPR Exception: If you are an EU resident, nothing in these terms deprives you of the mandatory consumer protections provided by your local laws.
12. Contact Information
For legal inquiries, including data privacy requests, copyright claims, and questions about these Terms, please contact our legal team at:
TrioVault Technologies LTD.
Email: legal@triovaulttech.co.ke
